1. Who We AreRoot Cause Institute is operated by Paul Leendertse in Ontario, Canada.
We respect your privacy and are committed to handling your personal information responsibly.
2. Information We Collect
Depending on how you interact with our website and programs, we may collect:
- Your name and email address.
- Account registration and course enrollment information.
- Purchase and transaction records.
- Course participation and learning activity.
- Information you voluntarily provide through contact forms or communications.
- Newsletter subscriptions and book availability notification preferences.
- Technical information, such as IP addresses, browser information, and website usage data.
3. How We Use Your Information
We use personal information to:
- Create and manage student accounts.
- Provide access to purchased courses and free educational resources.
- Process purchases and maintain transaction records.
- Communicate important information about enrollments and programs.
- Respond to inquiries and provide customer support.
- Send newsletters and promotional communications when you have consented to receive them.
- Notify you about book availability when you have requested these updates.
- Maintain website functionality, security, and service quality.
- Comply with applicable legal obligations.
4. Third-Party Service Providers
We use trusted third-party platforms to operate our services, including:
- LearnWorlds: Student accounts, course delivery, enrollments, and related student information.
- Mailchimp: Email marketing and subscriber management.
- Stripe: Secure payment processing and transaction management.
- Netlify: Website hosting and related technical services.
These providers process information according to their respective privacy practices and applicable agreements.
Personal information may be processed or stored outside Canada, including in jurisdictions with different privacy laws.
5. Email Communications
Creating a student account or purchasing a course does not automatically mean you have subscribed to our promotional newsletter.
We provide separate opportunities to subscribe to our newsletter and receive notifications about our upcoming book.
You may unsubscribe from marketing emails using the unsubscribe link included in those messages.
We may still send essential communications relating to your account, purchases, or enrolled programs.
6. Cookies and Website Analytics
Our website and service providers may use cookies and similar technologies to support website functionality, account access, security, and performance.
Where applicable, we will provide information and choices concerning non-essential cookies and tracking technologies.
7. Information Security
We take important steps to protect personal information against unauthorized access, misuse, disclosure, or loss.
However, no online system can guarantee absolute security.
8. Information Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain required business records, and fulfill legal obligations.
9. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate recordkeeping requirements.
You may also withdraw consent to optional marketing communications at any time.
10. Changes to This Policy
We may update this Privacy Policy periodically. The effective date will indicate when the current version applies.
11. Contact
For questions about this Privacy Policy, or to request access to, correction of, or deletion of your personal information, please use the contact form on our official website at www.rootcauseinstitute.com
Effective Date: October 1, 2026
